About this webinar:
The process of creating a product and getting it to a customer’s front door involves multiple business partners – across manufacturing, retail, payment, distribution, and more. The same is true of any number of other B2B and B2C business processes. However, when just one of these partners drops the ball, the financial and reputational repercussions travel down the chain, affecting others involved, despite limited control and visibility over their partners’ operations.
The sharing of data between businesses can bring observability back to complex chains, with the potential to combine data from multiple third-party services behind a single pane of glass, and scope to share information with clients and customers.
This webinar will explore issues such as the extent to which data is already shared between organisations, how many third-party touchpoints exist in partner chains today, and how often companies have to field customer issues that are outside their direct control. It will also tackle the regulatory and technology questions that arise when looking to share data along the chain.
Special Projects Editor, ComputingView presenter info
Tom Allen is the Special Projects Editor for Computing, V3 and The Inquirer. He joined Incisive Media in 2017 from the display industry; trading LCDs and quantum dots for big data and the IoT. As well as writing, Tom regularly interviews C-level IT leaders, helps to organise events across the three titles and complains about improper use of the Oxford comma.
Technology AnalystView presenter info
Andrew is an enterprise technology writer, editor, publisher, strategist and consultant; illuminating digital transformation in the connected world and educating businesses on the opportunities and challenges presented by cloud and edge computing, the Internet of Things, automation, AI, and Big Data. He is a former Editor and Publisher of Internet of Business and now oversees Incisive Works’ enterprise technology thought-leadership content creation, including multimedia digital experiences, whitepapers, webinars, videos, and podcasts.
CTO MetapackView presenter info
Steve leads tech here at Metapack and his job is to oversee technology across Metapack, including the engineering and operations of Metapack’s cloud-based delivery management platform. He’s been with us since 2018 and prior to that he’s worked in the finance, media, consulting and leisure industries, transforming technology, building teams that win together and enabling companies to adopt more customer and data centric business strategies.
Director, Digital Intelligence New RelicView presenter info
Neil has 27 years’ experience covering line of business in manufacturing, wholesale distribution and logistics, IT in business software design, development and implementation, and ISV’s ranging from technology startups to multi-billion dollar software companies. As the Director of Digital Intelligence for New Relic EMEA, Neil provides executive-level consulting across corporate IT organisations in support of their efforts to digitally transform their businesses. He routinely works with CIOs, CTOs and CEOs at industry-leading companies to help them understand how to stay agile and thrive in the modern business world.