Modern business is all about customer-centricity. It’s about personalised customer experiences supported by smart, automated processes. Rising expectations call for the modern business to be always on, omnipresent and predictive rather than reactive in responding to changes in customers’ needs and preferences.

All of this needs to be supported by carefully designed ‘enterprise data plumbing’. Data needs to flow to where it’s needed with the minimum of friction. It must arrive clean and ready to consume at the point of use, and it must be secured against leaks and contamination.

During this web seminar we’ll look at the elements that make up a data framework – to give the plumbing a more suitable name – and discuss how organisations can better leverage data to drive transformation and improve performance by incorporating data insights in their decision making processes.

  • Current and future disruptive technologies
  • The role of data in business strategies
  • Data strategy as a C-level concern
  • Demonstrating the value of data to ensure funding
  • Creating real business value with the right strategy


Peter Gothard

Technology Analyst
Incisive Media Business Technology

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Peter is a Technology Analyst at Incisive Media, carrying out CIO-level IT industry research by running end user and wider industry focus groups, producing white papers and reports, and delivering seminars and keynotes on these findings.

Previously, Peter was a journalist and editor at Computing, V3 and The Inquirer for five years, specialising in big data and analytics, cloud technology, endpoint IT and government digital policy.


Gopal Sharma

Practice Head (Global) - Strategy & Architecture

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Gopal Sharma MBA CITP, with his global multi-industry experience of Life Sciences, Travel & Transportation, Media and Government, helps companies to leverage data driven digital opportunities to create lasting business value and deliver meaningful difference to their operating systems. To achieve this he assists companies in aligning their digital transformation for tangible outcomes and business innovation.

Graeme Burton

Group News Editor, Computing

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He has 15 years of experience in news and magazine journalism, and has edited such titles as Trade & Forfaiting Review, Inside Knowledge and Managing Information & Documents.


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