About this webinar:
Equipping your hybrid workforce with modern collaboration and communication tools is crucial for keeping employees connected and engaged. Increasingly, telephony and other comms solutions must blur the lines between environments. But clunky, complicated interfaces impact productivity and satisfaction, and around-the-clock services can make it difficult for workers to switch off.
The best solutions put end users first. Communications must be simple for employees and customers alike, to prevent alienation and create a positive company culture. The COVID-19 pandemic has created the challenge of connecting and collaborating effectively. With past Computing research showing these cultural changes are here to stay, organisations should provide high quality audio and video experiences from the comfort of the home or office desk. These solutions should form part of a holistic collaboration strategy across, people, processes, and technology.
However, anytime, anywhere interactions can also make it difficult to separate work and home life. Delivering round-the-clock access and remote communications is important but organisations must also ensure their employees protect their own time with friends and families. Employees want to work flexibly and in a way that suits them, and customers want to interact with services in the same way.
This webinar, featuring bespoke research, will explore what organisations are doing to create seamless, safe, and frictionless experiences for their employees’ communications and workflows. It will reveal how IT leaders are equipping their workforce, what technology is being implemented, and how processes are being adapted to suit differing demands. It will also examine the implications of the new world of work, and how IT leaders are responding to supporting a modern workforce. Finally, we examine the importance of easy deployment and administration when it comes to workforce comms.