About this webinar:
Customer-facing organisations are constantly wrestling with one of the greatest challenges posed by the shift to a digital economy: how to securely manage customer identities on online websites, platforms and services, without sacrificing that essential good user experience.
The solutions used must often balance UX while securely authenticating the user and device. On top of this, the best approaches will scale with user growth, control how customer data is shared, inject convenience and security at every stage of the customer journey, and help you better understand your customers.
This webinar will explore the key questions that organisations face when deciding how to manage customer identities – Including those around data management, encryption, password policies, multi-factor authentication, risk management, scaling, and compliance. The solutions to these challenges will differ from one business to the next, depending on their specific needs and the demands of their sector.
We’ll also share some quick wins to be had when it comes to enhancing digital experiences. Lastly, we will seek to answer questions such as, “Where do convenience and security meet?”, and, “Is identity now the keystone to your security and convenience needs?”