Sponsored by:
Join Computing and Slack to explore the future of the UK technology sector. As the nation works to maintain its position as Europe’s tech leader, we’ll delve into strategies to embrace the transformative power of AI and tackle prominent industry challenges like the skills gap and tool sprawl.
In this webinar we’ll cover how AI agents are reshaping internal workflows and customer interactions, helping businesses scale, innovate, and stay competitive. By attending, you’ll learn from industry experts about balancing experimentation with strategic AI adoption, and how AI agents can democratise technology to empower teams across your organisation.
Key discussion points will include:
Editor, Computing
Tom is the Editor for Computing, where he has been covering the UK IT market since 2017. He is an industry veteran, writing his first tech story back in the mists of 2011, and specialises in covering topics around sustainable IT, diversity and Web3 developments like blockchain and the metaverse.
Tom regularly chats to leading IT professionals around the world, from companies both large and small, keeping a finger on the pulse of the technology space. He is always on the lookout for the newest market trends that affect IT leaders in the UK and worldwide.
Tom has previously written for a variety of B2B titles, including those serving the jewellery, pet and funeral industries - and yes, he's heard all the jokes. Often spotted with a notebook, grumbling about the Oxford comma.
Chief Operating Officer and Chief People Officer at Epos Now
Richard Pell-Nolan is the Chief Operating Officer and Chief People Officer at Epos Now, a company at the forefront of AI-powered fintech innovation. Epos Now is transforming omnichannel commerce with its intelligent SaaS platform, delivering seamless, hyper-personalised point-of-sale, payment processing, and embedded finance solutions designed for the digital economy. With a focus on scaling AI-first technology, Epos Now has rapidly expanded to serve over 85,000 customers across 85+ countries, empowering businesses worldwide to redefine customer experiences through the power of artificial intelligence.
In his role as Chief Operating Officer and Chief People Officer, Richard leads the core operational functions driving Epos Now’s continued global expansion. His remit spans people and talent strategy, multi-channel sales, risk management, core operations, and strategic partnerships, all designed to support the company’s ambitious growth trajectory. Richard oversees the go-to-market strategy and customer acquisition efforts, ensuring that the commercial strategy aligns with evolving market needs. His leadership is pivotal in optimising end-to-end processes, systems, and service models to enhance operational efficiency and scalability while delivering exceptional client experiences.
Richard’s strategic insights and hands-on approach have been instrumental in driving significant growth and success for Epos Now. His exceptional capability in building high-performing teams and fostering culture innovation, combined with his strong commercial acumen and expertise in talent management, business transformation, and revenue generation, make him a valuable asset to the organisation. Under his leadership, Epos Now continues to be recognised internationally as a disruptive force in the industry.
Director of Product Marketing EMEA at Slack, a Salesforce company
Barry McMahon, Director of Product Marketing EMEA at Slack, a Salesforce company, drives digital transformation by championing Slack as the intelligent collaboration layer within the Salesforce Customer 360. He empowers EMEA businesses to achieve connected work through Slack’s innovative platform.
Leveraging over 8 years of product marketing experience, coupled with a diverse background in engineering, business operations, and product management, Barry excels in translating product features into compelling value propositions for the EMEA market. He focuses on showcasing how Slack’s capabilities, particularly Agentforce and employee-facing agents, enhance customer and employee experiences. He emphasises the platform’s ability to unify communication, workflows, and data, streamlining support and driving productivity.
His product marketing strategy centres on demonstrating how Slack, powered by Salesforce, achieves business goals. He crafts narratives that highlight the value of a unified platform, emphasising how Slack drives engagement and personalised support in the digital-first era. Barry’s efforts ensure Slack’s product messaging resonates with EMEA audiences and drives product adoption, drawing upon his unique blend of technical understanding and business acumen.